Pre-Sales Technical Support
From Concept to Confirmed Specification
Comprehensive technical services that ensure your stone project is specified accurately, sourced efficiently, and ready for production without surprises.
Why Pre-Sales Support Matters
Stone projects fail not from bad manufacturing, but from bad specifications — wrong material for the application, incorrect thickness, overlooked veining direction, or quantities that don't account for waste. Our pre-sales technical team exists to eliminate these issues before production begins.
From Drawing to Guest Experience
A complex hospitality project can involve dozens of custom stone pieces — vanity tops, shower bases, wall panels — each with its own dimensions, edge profiles, and cutouts. See how our pre-sales technical team transformed detailed architectural drawings into 41 custom-fabricated Sicilian Grey marble vanity tops installed across a boutique hotel in City of Industry, California.
View the Waller Creek project case study →Our Pre-Sales Services
Stone Sample Matching
Send us a physical sample, photo, or specification. We identify the exact material (or the closest available match), provide comparable alternatives, and ship physical samples for your approval.
Material Listing & Specification
Complete material schedules including stone type, finish, thickness, size range, application suitability, and estimated quantity — formatted for architectural specifications.
Shop Drawing Review
Our technical team reviews your shop drawings for stone feasibility, joint layout, edge details, and installation considerations. We flag issues and suggest improvements.
Veining & Layout Consultation
For book-matched, vein-matched, or feature-wall projects, we provide slab selection guidance and layout recommendations to maximize visual impact.
Budget Estimation
Early-stage budget pricing based on material selection, finish complexity, and quantity — helping you make informed design decisions.
Finish & Edge Profiling
Guidance on available finishes (polished, honed, leathered, brushed, flamed, bush-hammered) and edge profiles for each stone type and application.
How It Works
Inquiry
You share project details, drawings, or material references.
Analysis
Our team reviews specifications, identifies materials, and flags technical considerations.
Samples & Options
We ship physical samples and present material alternatives with pricing.
Shop Drawings
We review or produce shop drawings with precise dimensions and layouts.
Confirmation
Final specification is locked, quoted, and ready for production.
What You Receive
Every pre-sales engagement produces:
Material specification document with stone type, finish, and quality grade
Physical samples shipped to your office or project site
Annotated shop drawings with layout and joint recommendations
Detailed quotation with lead times and payment terms
Alternative material options if primary selections are unavailable
Start Your Pre-Sales Consultation
Share your project drawings or material requirements. Our technical team will respond with analysis and recommendations.
Submit Project Details